At Lampify Electrical, your satisfaction is our priority. We stand behind the quality of our electrical services and products and aim to provide a smooth, transparent return and exchange process for all our valued customers.
Return Policy
If you are not completely satisfied with your purchase, we’re here to help.
- Eligibility: Returns are accepted within 14 days of the delivery date.
- Condition: Items must be unused, in their original packaging, and with all accompanying materials (manuals, accessories, etc.).
- Non-returnable Items: Custom installations, electrical components that have been installed, and special-order products are non-returnable.
To initiate a return, please contact our support team at support@lampifyelectrical.com with your order number, reason for return, and any relevant photos (if applicable).
Exchange Policy
Need to exchange a product? We offer hassle-free exchanges if:
- The item is defective or damaged upon arrival.
- You received the wrong product.
- You wish to exchange for a different model or variant, subject to availability.
Please notify us within 7 days of receiving your item to qualify for an exchange. We will cover shipping costs in cases of defective or incorrect items.
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days via the original payment method.
- Shipping charges are non-refundable, unless the return is due to our error.
Installation Services
Services rendered (such as electrical installations, fault findings, or maintenance) are non-refundable once completed. However, we are committed to ensuring satisfaction and will work with you to resolve any concerns related to the quality of our work.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Lampify Electrical
[Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Website: www.lampifyelectrical.com
